Ongoing Support & Care
Ongoing support for websites, forms, portals, and workflow systems that need to keep working
We support serious web systems with monitoring, backups, updates, testing, security checks, troubleshooting, and practical improvements over time.
Common starting point: from $300/month CAD.
What this helps with
Practical fixes without making the project bigger than it needs to be
We keep the work focused, explain the changes clearly, and help you understand what is worth fixing first.
The website, form, upload flow, portal, or dashboard is important to daily operations.
Your team needs someone to test forms and workflows regularly.
Updates, backups, security checks, and small improvements need a clear owner.
You want practical support without a bloated agency retainer.
What can be included
The exact scope depends on what your business needs.
- Hosting and monitoring support
- Backups and update checks
- Form and workflow testing
- Security and uptime checks
- Small scoped improvements
- Troubleshooting and support
- Clear monthly or ongoing communication
Good fit for
Common situations where this service makes sense.
- Industrial websites
- Quote and intake workflows
- File upload systems
- Client or document portals
- Internal dashboards
- Businesses that rely on web systems for customer handoffs
Process
How this service works
Simple steps, clear communication, and no surprise technical language.
Review the current system and responsibilities
Define support scope and response expectations
Set up monitoring, backups, and testing
Support and improve the system over time
FAQ
Questions about this service
What does ongoing support include?
Support can include hosting help, monitoring, backups, updates, form testing, security checks, troubleshooting, and planned improvements.
Is this only for websites you built?
Not always. We can review existing websites and workflows, but serious systems need a clear support scope before we take responsibility for them.
Can support include small improvements?
Yes. Support plans can include planned improvements, form changes, page updates, workflow adjustments, and reliability work.
How much does support cost?
Ongoing support for serious websites, forms, portals, and workflows commonly starts around $300/month depending on responsibility and complexity.
Related services
Other ways we can help
Industrial Website Refresh
Refresh the website before placing it on a support plan.
Quote / Intake Workflows
Build the workflow your team needs supported.
Client / Document Portals
Support customer-facing portals after launch.
Want a second set of eyes on your website or workflow?
Send us your website or workflow problem and we’ll point out a few practical ways to reduce friction, collect better information, or look more professional online.